Real Customer Reviews

Read what small businesses are saying about OnDeck.

Google Google
(4.8 out of 5)

Mark M.

Working with Kevin for this line of credit was a great experience. He took the time to find out about our business and the seasonal trends we encounter. He was very supportive and informative on how everything works. He also gave me several different options for funding so I could find the one that fit my needs and cash flow the best. I found the entire process to be fast and efficient and incredibly easy. I highly recommend On Deck as source funding and I look forward to a great relationship with them.

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Craig S.

Very positive experience. Jose when above and beyond what I expected in order to help me get approved for a line of credit. I sincerely felt Jose cared about getting what I wanted, and what I needed. Actually, I didn't expect to be approved because of the debt I was already carrying. However, Jose asked a lot of questions, got to know me and and my business, and understood why I was applying for a loan. OnDeck did their research and I had access to the money in less than 24 hours. If you want someone who really wants to help, give OnDeck Capital a call.

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Jean B.

James is top notch, and very professional and extremely knowledgeable in his assistance with the process of funding this loan for my business. It is a pleasure to work with a company, and individual, that knows what they are doing and cares enough to listen to me. I am extremely appreciative for this opportunity to get my business back on track with a potential to grow, grow, grow.

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Aestocia R.

Needed additional capital as we grow and take on new contracts and hire additional employees. Being a small company, the big banks have no interest in our business. OnDeck was able to be the bridge to get us to the next level and cover our out of pocket upfront costs to grow. Our Loan Specialist was Kenada Putmon. He was excellent about explaining the process, sending document requests and his follow-up was impeccable!! Process was fast, easy and we always felt like we knew where we were in the loan process. Excellent experience and will recommend to others.

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Facebook
(4.2 out of 5)

James F.
Haven, Missouri

Anastasia reached out to me about renewing a loan I had taken from OnDeck for my business. Crazy enough it was perfect time, as I was looking to do some improvements to one of my locations. She made everything very easy, and in no time I was approved and funded. I couldn't be happier with the service I received from Ana. Thanks again! I would recommend OnDeck to any small business owner who needs a short term cash injection, and doesn't want to mess with the complicated financing process that banks will put you through. Thanks again Ana!

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Wade G.
Westchester, NY

This is my first time working with OnDeck and the experience has been over and above what I would have expected. My Customer Service Representative Dajuan was so helpful and he guided me through the process. He was attentive to my needs and called me back to let me know how things were going with my loan, as the approval process went forward. Just like OnDeck advertises I was approved for a business loan within 3 days. I will be working with OnDeck Lending in the future and I recommend them to anyone looking for a good business lender. I just want to say thank you OnDeck for helping me grow my business in 2017.

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Pierre A.
Salt Lake City, UT

We have been working with OnDeck Financial for almost a year now and have cycled through three different loans. We have found this to be a great solution for any extended capital needs we have with our small software publishing company. They are easy to work with and Anastasia in particular makes the process quick and simple. She handles our questions and account very well.

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Dave K.
Castle Rock, CO

OnDeck Financial is a great solution for any extended capital needs you may have with your small business. They were very easy to work with and the process was quick and simple. Adam handled our questions and account very well. We are greatful to have found OnDeck and recommend them for any business owner needing some extra capital for your ongoing business needs.

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TrustPilot TrustPilot
(9.5 out of 10)

Richard G.

This is very early in our relationship; but my experience with OnDeck to date has been excellent. They have been totally upfront about everything, and the application process is simple, straight forward and quick. Funding occurred within a few hours of approval which exceeded my expectations. Interest rates are high, but they're taking risk and deserve a good return. I expect my loan cost/rates will come down with time and my good performance.

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Beverley B.

On Deck is very easy and fast to work with. The people are very helpful and willing to work with your needs. I was nervous about asking for help but they put me at ease and worked with my financial situation and found the financing that worked for me. I would highly recommend them to anyone and happy I found them.

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Hugh S.

Anybody in business should use OnDeck, they are great to work with, better rates than most banks.

Paula D.

It was a really great experience because the girls that handled my case were bull dogs and professional and knew their stuff!

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Loans Subject to Lender Approval. Depending on the state where your business is located and other attributes of the loan, your business loan may be issued by Celtic Bank, a Utah-Chartered Industrial Bank, Member FDIC. Your loan agreement will identify the loan issuer prior to your signing.
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