How We Got Started
We help small businesses get the funds they need to manage challenges and opportunities—and succeed on their own terms.
What We Do
We believe that small businesses are the lifeblood of the U.S. economy, and historically have been underserved financially. Since our founding in 2006, we’ve been committed to making it efficient and convenient for small businesses to access financing online.
We know that a small business is more than just a credit score. That’s why we pioneered the use of data analytics and digital technology to aggregate and analyze thousands of data points to assess the creditworthiness of small businesses rapidly and accurately.
We also know that small business owners don’t have enough hours in the day as it is, and when they need funds, they need them right away. That’s why we created a simple online application, backed by exceptional customer service – so business owners can get the funds they need, and back to running their business.
Winner of LendingTree’s Customer Satisfaction Award
For every $1 lent to small business through online lenders, sales increased by an average of $2.31, which created $3.79 in gross economic output in their local communities.*
Our Core Principles
OnDeck supports and empowers small businesses with flexible financing
solutions and world-class service. We’re committed to:
Responsible business financing
Building a sustainable and scalable model of financing that enables small businesses to thrive.
Truthful, transparent information
Providing our customers with complete information about our products so they can make informed decisions.
The Best Customer Experience
Ensuring all aspects of a customer’s OnDeck experience meet highest standards of excellence
Respect for Our Customers
Serving as a trusted partner and treating our customers with respect in all matters.
Privacy and Data Security
Ensuring the privacy and security of our customers’ information and disclosing how borrower information is used.
Live by OnDeck Values
Attracting and retaining the best team of professionals in the industry.
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*NDP Analytics, May 2018. “The Economic Benefits of Online Lending to Small Businesses and the U.S. Economy.”