Get help from one of our loan advisors.

Monday - Friday 9 a.m. - 7:30 p.m. ET

Help with a new loan.

(888) 269-4246

Help with an existing loan.

(888) 556-3483

Mailing address.

ATTN: Customer Service Inquiry
4700 W. Daybreak Pkwy.
Suite 200
South Jordan, UT 84009

Quick solutions for commonly asked questions.

To qualify for funding from OnDeck, your business should have the following:

  1. Minimum one year in business.
  2. Minimum $100,000 in annual revenue.
  3. Minimum 625 personal FICO score of the business owner.
  4. Business checking account.

When determining eligibility, OnDeck will perform a soft credit check on the business owner’s personal credit.

Typically, we only require basic information about yourself and your business. We’ll ask for:

  1. Business Tax ID.
  2. Last three months of business bank statements.
  3. Social Security number of business owner(s).

Our term loans range from $5,000 - $250,000 over 3 – 24 month terms.

Our lines of credit go up to $100,000. The lines are revolving so as you pay down your balance, your available funds increase.

We work with more than 700 different kinds of businesses including restaurants, auto repair shops, healthcare professionals, contractors and many other service providers.

We don’t serve these restricted industries.

Have a different question?

View our FAQ page.

Send us an email!

If you need help applying for a new loan or have questions about an existing loan, send us an email. One of our loan advisors will be more than happy to help!

    Thanks for reaching out!

    For a faster response — give one of our loan advisors a call at
    (888) 269-4246.