Navigating COVID-19: What You Need to Know
as a Small Business Owner

Unprecedented challenges ahead
for small businesses

The worldwide COVID-19 outbreak is a quickly changing, uncertain situation.

And at OnDeck, we’re here to help. Keep reading for information related to available funding resources, practical tips on managing your business through uncertain times and recommended resources available from trusted sources.

We’ll continue to update this page as the situation evolves, so visit regularly for updates.

SBA Economic Injury Disaster Loan Program for Small Businesses

To assist small businesses impacted by COVID-19, the federal government has passed the CARES Act, which expands the existing SBA Economic Injury Disaster Loan program with an additional $10 billion in funding. Learn more about how these loans work and how to apply with the SBA in our helpful guide. (Note: OnDeck does not participate in the SBA EIDL program).  

Resources to Help you Prepare for the Paycheck Protection Program Application Process

Small Business Administration Paycheck Protection Program loans are designed to provide small businesses who have been affected by COVID-19 with payroll assistance. While application intake has not formally beguncheck out our guide to learn more about what information you will likely need to apply. 

Local and State Government Assistance Programs for Small Businesses

In addition to the CARES Act SBA programs, many local and state governments have launched financial assistance programs for small businesses affected by COVID-19. These programs vary by agency but tend to take the form of grants to help cover payroll and rent, or low-interest loans. Small businesses can apply for these programs in addition to the CARES Act SBA programs. Learn more about the different programs available in our regularly updated guide (Note: OnDeck does not participate in these programs). 

We’re here to help

If you’re an existing customer, reach out to your account manager to explore what options may be available or contact our Customer Service team at 800-226-9016.

If you’re new to OnDeck, get started with our easy online application.

Additional resources to help navigate
the COVID-19 Outbreak

How to Pull Together and Enact a Disaster Preparedness Plan

Hopefully, your business had a disaster preparedness plan in place that could be used in case of a natural disaster. Learn more about how to get a plan in place quickly if not, and how to get your business on the rebound once the worst passes.

Learn More

How to Manage Late Payments and Your Credit Score

If you’re experiencing revenue slowdowns, you’re not alone. Check out our guide to keeping your FICO score strong even if you have to delay some payments to vendors in the short-term.

Learn More

5 Ways to Maximize Small Business Cash Flow During the COVID-19 Outbreak

Check out our guide for 5 ways to keep your small business cash flow as strong as possible during the COVID-19 outbreak and resulting economic slowdown.

Learn More

Recommended reading

The coronavirus outbreak is an ongoing, evolving situation—and new information becomes available almost daily. We’ll keep this section updated with the most helpful resources for business owners.

Coronavirus (COVID – 19) Guidelines

Frequently Updated | Center for Disease Control and Prevention

COVID-19 Guide for Businesses and Employers

Frequently Updated | Center for Disease Control and Prevention

Coronavirus (COVID-19): Small Business Guidance & Loan Resources

Frequently Updated | U.S Small Business Administration

Comprehensive and Updated FAQs for Employers on the COVID-19 Coronavirus

Frequently Updated | U.S Small Business Administration

COVID-19: Implications for business

3.16.2020 | McKinsey & Company

Coronavirus Resources

Frequently Updated | U.S Department of Labor

What’s Your Company’s Emergency Remote-Work Plan?

2.28.2020 | Harvard Business Review

Coronavirus Live Blog

Updated Frequently | U.S. Chamber of Commerce