Resources for Small Business Owners during COVID-19

Information you need to help navigate the new normal

The worldwide COVID-19 outbreak is a quickly changing, uncertain situation.
And at OnDeck, we’re here to help.

As states re-open, OnDeck has resources available for business owners who have been impacted by COVID-19. Our resource hub contains articles related to available government assistance programs and other tools businesses may use as they navigate the new normal.

Government Assistance Programs

SBA Economic Injury Disaster Loan Program for Small Businesses

To assist small businesses impacted by COVID-19, the government has passed the CARES Act, which expands the existing SBA Economic Injury Disaster Loan program with an additional $10 billion in funding. Learn more about how these loans work and how to apply with the SBA in our helpful guide. (Note: OnDeck does not participate in the SBA EIDL program).  

Local and State Government Assistance Programs for Small Businesses

Beyond the CARES Act, many local and state governments have launched financial assistance programs to support small businesses impacted by COVID-19.  These programs vary by agency but tend to take the form of grants to help cover payroll and rent, or low-interest loans. Small businesses can apply for these programs in addition to the CARES Act SBA programs. Learn more about the different programs available in our regularly updated guide (Note: OnDeck does not participate in these programs). 

Other Ways the CARES Act Can Help Your Small Business

The CARES Act included provisions to support small businesses affected by the COVID-19 (coronavirus) outbreak beyond small business loans from the SBA. Learn more about the other parts of the CARES Act, including tax breaks and debt relief, that can offer some financial relief to your business. 

How to Reopen Your Small Business
Post-Coronavirus Lockdowns

As a small business owner, you’re likely thinking through how you can safely reopen your business as coronavirus lockdowns are lifted. Learn more about how to adapt your business to protect your staff and customers, as well as how to proactively engage with your customers to make them aware of the changes to your small business.

how to reopen your small business

How to Reopen Your Small Business Post-Coronavirus Lockdowns

States across the U.S. are slowly starting to lift lockdowns. If you’re a small business owner, you may be somewhat anxious to reopen your business and get revenue flowing again. That’s backed up by a recent survey of our own OnDeck customers, 50% of which thought that lifting lockdown restrictions were the right decision, but 59% said in order to make that happen, they were planning to put into place stringent hygiene and social distancing measures until they felt more confident that coronavirus is under control. Here are some tips on how to reopen your business safely

4 Ways to Manage Customer Expectations as you Reopen your Small Business 

As a small business owner, you’re likely thinking through how you can safely reopen your business as coronavirus lockdowns are lifted. A crucial part of reopening your small business is communicating effectively with your customers to make them aware of your business’ “new normal”. This can also be helpful to reassure your customers – who are likely anxious about emerging from lockdown – that your business is safe to visit once again. Learn more about ways you can proactively engage with your customers ahead of reopening to make them aware of your new business policies and safety practices.

Resources to help navigate

How to Pull Together and Enact a Disaster Preparedness Plan

Hopefully, your business had a disaster preparedness plan in place that could be used in case of a natural disaster. Learn more about how to get a plan in place quickly if not, and how to get your business on the rebound once the worst passes.

Learn More

How to Manage Late Payments and Your Credit Score

If you’re experiencing revenue slowdowns, you’re not alone. Check out our guide to keeping your FICO score strong even if you have to delay some payments to vendors in the short-term.

Learn More

5 Ways to Maximize Small Business Cash Flow During the COVID-19 Outbreak

Check out our guide for 5 ways to keep your small business cash flow as strong as possible during the COVID-19 outbreak and resulting economic slowdown.

Learn More

Recommended reading

The coronavirus outbreak is an ongoing, evolving situation—and new information becomes available almost daily. We’ll keep this section updated with the most helpful resources for business owners.

Coronavirus (COVID – 19) Guidelines

Center for Disease Control and Prevention

COVID-19 Guide for Businesses and Employers

Center for Disease Control and Prevention

Coronavirus Resources

U.S Department of Labor

Coronavirus Live Blog

U.S. Chamber of Commerce