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For many small business owners, providing top-notch customer service is what keeps them coming in to work every day. For C and C Automotive of Bullhead City, AZ, taking good care of customers is what got them into the business…

All businesses have their busy and slow periods, often driven by holidays or the weather. For customer Lisa Forman, owner of Legends Sports Pub in Salt Lake City, UT, planning ahead for her busy season involves tracking when professional football…

Cash flow is the life blood of all small businesses. Without cash, it’s hard to purchase inventory, pay employees, and ultimately keep the doors open. However, it can be tricky to manage for certain types of small businesses: for example,…

Specific jobs will always require staff on hand to get the job done. The construction crew can't get much done at home, and your Starbucks coffee isn't going to brew itself. Yet in today's work world, many employees don't need…

Do you run a business with your family members? If so, you’re not alone. Family-owned businesses are a key part of the U.S. economy. According to SCORE, family-owned businesses employ 60% of the U.S. workforce and create 78% of all…

Independently-owned retailers are a key part of their local communities. For example, did you know that small retailers make up 98.6% of all retail firms in the U.S.? They also employ nearly 40% of all retail employees. One of our…

Did you know that the average cost of staff turnover can be as high as $5,864 per employee? Get off on the right foot with your employees by creating a seamless onboarding process for your small business. This sets them…

Many business owners take the leap into entrepreneurship more out of necessity than to pursue their passion. Sisters Carmen Rodriguez and Gina Madera launched their business Brooklyn Cupcake during the Great Recession after Carmen found herself unemployed. Nine years later,…

Hiring successful employees as a small business owner can be difficult. If you’re a restaurant owner this can be especially tricky, as the food services industry tends to have high staff turnover. However, there are a few ways you focus…